We hope you will be happy with any items you’ve ordered from us, but if you’re not entirely satisfied, you’ll find details of our returns policy below.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations give next day from the date you received or collected your complete order to notify us of items you are not completely happy with. We must receive any item you return to us within next day of your notification to us of your intention to return the items. Orders cancelled under these Regulations are entitled to a refund of any standard postage paid for the delivery of your order, but you are responsible for any postage incurred in returning the items you wish to cancel to us.
Items must be returned in the condition you received them, which includes keeping any hygiene seals in place. You will lose your right to return an item if you unseal a product that needs to be sealed for health or hygiene reasons.
[The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations give us the right to reduce the amount of refund that you receive, in the event that non faulty items being returned are damaged or used in any way. The amount which we might reduce your refund by will be dependent on the decrease in value of your use of the item. You should note that should your use mean that your items cannot be resold, this reduction may be 100%.]
How to Return Items
either by your local post or in the return jiffy bag , within couple of days after notifying us that you wish to return your items. Please ensure that you take your items and delivery note into the store.
Returns by Post
To return items by post please repackage them carefully and return them to:
Please ensure that your package contains your completed returns form. A blank returns form is enclosed with your items.
Returns to Store
To return items to your local USA CARE store you will need to take your dispatch note, along with the card you used to make payment or you use western union or money gram, to the store so we can process your return. You must return your item(s) within next days of receipt of your total order.
Your refund will be processed once we receive your returned items. Refunds are credited to the original card you paid with and will take 1 working days to be credited to your account, depending on your card provider.
We will refund any standard postage paid on orders returned in full.
Our maximum liability for our failure to fulfill an order that we are legally bound to fulfill will be limited to the price paid by you for that order.
These terms are in addition to our standard Terms & Conditions of sale.
All orders will be shipped through FedEx Overnight by USPS ups DHL we do Shipment after 2 hours after being verified and approved by our sales executive over the phone. WE email FIST YOU GET ORDER NUMBER AFTER YOU GET BY EMAIL YOUR TRACKING NUMBER.
However for any and every order paid by credit/debit card, by western union by money gram by PayPal also then you get ORDER NUMBER AFTER THAT YOU GET YOUR TRACKING NUMBER WE provided ORDER STATUS in 3 working hrs and the package would be delivered with in overnight.
YOU get your orders verified as soon as . after placing you order by phone by email customer care verified YOUR ORDER. Immediate refund or re-shipping will be done within 24 hrs if the product gets lost or damaged get u refund send me email. All medicines are brand names so there will be not issues of bad quality medication. Still if you are not satisfied with the medication quality, you will get full refund back within 24 hrs .